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they are probably not even thinking much about you,
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but instead trying to develop
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their own boundedly rational idea of their company.
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In this case Polaroid was badly bitten,
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both by one hour film processing and by digitals,
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and in the case of the one-hour film processing,
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it wasn't even the processors
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so much who were in competition with Polaroid,
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but the conventional film people, such as Kodak.
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Part of the story then is bounded rationality;
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part of it has to do with drawing the wrong lessons from early success.
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Part of it has to do with something totally irrational,