-
It is a predictable environment,
-
a bureaucratic environment.
-
There is a hierarchy of appeals;
-
if somebody makes a mistake, you know how to appeal.
-
This, of course, all makes it efficient.
-
Now we know that bureaucracies are often inefficient.
-
So how to reconcile this?
-
Well it's not that Weber was totally insensitive to
-
the problem of inefficiencies of bureaucracies,
-
and he formulated it
-
how that bureaucracies are caught
-
between formal and substantive rationality.