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Again, ma'am, you want the transplant office.
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This is emergency.
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My friend's name is Susan Delfino.
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It's funny. At first, we didn't get along very well.
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Actually, we never got along.
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But that kind of thing seems so insignificant
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when someone is in need.
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That's great. Fourth floor, elevator's down the hall.
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I really don't mean to trouble you,
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But these forms have to get to the right place.
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I don't want to mess this up.
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It's the most important thing I've ever done.