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see if we can find the point of entry.
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You're with Dr. Reid, you're with me.
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Building rapport could take hours.
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I don't know if Monica has that much time.
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All right, so we need to treat this like a hostage situation.
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I need you to be attentive and compassionate.
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Just tell him whatever he wants to hear.
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Ok. I got this. I got this.
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Hello, this is Bill. Please leave a message.
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Bill, it's Penelope from the support group.
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Bill, I'm not gonna go away.
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I need to talk to her. I know Monica is in there with you