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Why did you apologise to that man?
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It's not his business what we do.
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I always apologise when I'm in the wrong.
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It's a habit of mine.
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The plain fact is Mr Bates, through no fault of his own,
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is not able to fulfil the extra duties expected of him.
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He can't lift. He can't serve a table.
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He's dropping things all over the place.
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On a night like tonight he should act as a third footman.
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As it is, my lord,
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we may have to have a maid in the dining room.
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Cheer up, Carson,