来自《耶鲁大学开放课程：金融市场 第6集 第6集》

• 
  
  this was a wind or a flood problem,
  定性为飓风还是洪水
• 
  
  because the wind caused the flood.
  因为飓风引发了洪水
• 
  
  So, if you had only wind insurance are you covered?
  如果你只购买了风暴险 你有权索赔吗
• 
  
  There was a lot bickering and arguments afterwards
  这在事后引发了一些争论
• 
  
  but I think it worked out well.
  但我相信现在问题已经解决了
• 
  
  There were surveys of customer satisfaction after the event
  灾难过后 有机构做了客户满意度调查
• 
  
  and I think, generally,
  我个人感觉 总体来说
• 
  
  people were happy with their insurance companies.
  人们对他们的保险公司还是满意的
• 
  
  Of course, there were some that were not,
  当然也有例外情况
• 
  
  who may have found out that they weren't covered;
  就是那些没能获得赔偿的人们
• 
  
  but on the whole,
  但总体来说
• 
  
  the experience worked well.
  保险公司累积下的经验使他们度过一劫