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Two... how to recognize your customer.
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Who are you dealing with?
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It's an exercise in psychology, so to speak.
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And it is that which I propose...
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to give you a lesson in right now.
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Why, I like to think I'm a pretty astute observer...
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of the human scene, too, Big Dan.
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No doubt, brother.
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I figured as much back at the restaurant.
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That's why I invited you all out here...
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for this advanced tutorial.
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What's going on, Big Dan?