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I-I'm shivering.
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So, tell us about this case you're working on with the F.B.I.
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I'm not a detective. I don't do police work.
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I'm just trying to help my colleagues understand this man.
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How would you describe him?
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Well, cautiously, I would say that he's obviously angry,
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probably in a lot of pain,
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but I think he's trying to get in touch
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with someone from the other side.
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What makes you say that?
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Who isn't?
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We have a call from Anna Marie in Pflugerville.